Privacy Policy

1. Information We Collect

When you purchase products, register an account, or contact us, we collect the personal information you provide:

• Contact details: Name, shipping address, billing address, phone number, and email address.
• Account info: Username and credentials.
• Order history: Details of transactions, product purchases, and support logs.

2. How We Use Your Information

We use the collected information for the following business purposes:

• To process, fulfill, and ship your orders.
• To communicate with you regarding order confirmations, updates, and tracking details via Email, SMS, or WhatsApp.
• To answer customer support queries and resolve complaints.
• To improve our website layout, product selection, and user experience.
• To periodically share promotional updates or seasonal offers (only if you opt-in; you can unsubscribe at any time).

3. Sharing Data with Third Parties

We do not sell, trade, or rent your personal information to third parties. We share your data only with trusted service providers who help us run our business:

• Payment Processors (Razorpay): To securely handle transactions. Your card or netbanking details are directly transmitted to Razorpay under industry-standard security.
• Logistics Partners: To dispatch, route, and deliver your shipments.

4. Cookies

We use cookies to analyze web traffic, remember items in your shopping cart, and recognize you when you return to our website. You can configure your browser to reject cookies, but doing so might disable some shopping features on our site.

5. Security of Your Data

We implement industry-standard administrative, technical, and physical security measures to protect your personal data from unauthorized access, loss, or alteration. However, please note that no method of transmission over the internet is 100% secure.