Refund & Cancellation Policy

2. Damages, Defects & Shortages

We encourage you to inspect your package immediately upon delivery. In the rare event that your items are:

• Damaged during transit (e.g. broken vacuum seals or torn packaging).
• Defective or in an unusable state.
• Incorrect (you received a product different from the one ordered).

Please notify us within 24 hours of delivery by sending an email to support@seafoodpickles.com or calling us at +91 93910 62159.

*Note: To help us verify the issue, please include clear photographs/video of the outer package, invoice, and the affected items.

3. Order Cancellations

Because we prioritize fast delivery of perishable items, orders enter processing and packing immediately. Once an order is placed on our website, it cannot be canceled.

If you realize you have made an error in your shipping address, contact us immediately. We will try our best to update it with our shipping partner if the package has not yet been picked up by the courier. Once shipped, no changes can be made.

4. Refund Processing & Timeline

If a replacement or refund is approved by our quality control team due to damage, defect, or shortage:

• Refunds will be processed back to the original payment method used during purchase.
• Approved refunds are submitted immediately, and the money is settled back into your bank account or credit card within 5 to 7 business days, in compliance with Razorpay and bank settlement cycles.
• Shipping fees are non-refundable unless the return is due to a mistake on our part.